Returns for refunds
It is our wish that you are fully satisfied with your
Principal Fashionshopping experience. If you are not satisfied with any part of your shopping experience, you may return your UNUSED item within fifteen (15) days of the delivery date. All returned merchandise must be in original packaging and must have all original tags attached.
We will process refunds within 7-10 business days of receiving the returned merchandise subject to a 15% restocking fee, refund will not include shipping charges. Only damaged or incorrect merchandise, returned credit will be for the full value of the order. Refunds will be returned to accounts within 1 billing cycle.
Holiday Return Policy
From November 1st to January 31st we are offering our Christmas and post Christmas Sale on all items on our site. Styles are marked down from 50%-75% off our regular prices. Due to these major price markdowns, all orders are subject to final sale.
Returns for size exchanges
Exchanges are acceptable for the same merchandise in a different size, subject to availability. We cannot exchange completely different merchandise. Exchanged merchandise can only be dispatched after the returned goods have been received and given a quality control check. Customers are responsible for the shipping price back to our warehouse but we will cover the return shipping cost back to you.
Please email us:
orders@principalfashion.com
Please state all your information clearly inside your return.
Name, Order ID # and whether you would like a Refund, Or Size Exchange.
We will reply to you with the necessary return info immediately. |